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Cunningham House Privacy Policy

We have a commitment to protect and respect the privacy of anyone visiting the Cunningham House website, or who has sent us their details via email or post.  This is articulated in the policy below, which explains when and why we collect personal information, and how we keep it secure.  If you have any questions regarding this policy, please contact us –

By email: cunninghamhousepirbright@gmail.com

By post:  Chair of House Committee

Cunningham House

School Lane

Pirbright Surrey  GU24 0JN

Who are we?

Cunningham House is a member of The Abbeyfield Society which is registered under the Co-operative and Community Benefit Societies Act 2014 – No 22478R and is an exempt charity.

How do we collect information?

We obtain information about you when you contact us about Cunningham House, become a resident or sponsor of a resident, or become a volunteer or Friend of Cunningham House.   The personal information we collect will include your name, address and email address.

How do we use your information?

We may use your information to:

  • process an enquiry,
  • carry out our obligations arising from any contracts entered into by you and us,
  • notify you of changes to our service offer, or
  • send you information that you have requested or that we believe will be of interest, including information about appeals, fundraising, social activities or special events.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example, the collection of Gift Aid).  We will hold your personal information only as long as is necessary for the relevant activity, or as long as is set out in any relevant contractual relationship you hold with us.

How do we protect your information?

Sensitive information (such as medical records) is kept only in paper format, secured on-site under lock and key in the Cunningham House office.  Other information is locally stored on the Cunningham House office computer, which is both password protected and virus protected – a copy of which is backed up onto an external hard drive and stored within a safe.

 

 

Who has access to your information?

Information can only be accessed by staff or House Committee members as required.  To change or remove your details please contact the Chair of the House Committee via cunninghamhousepirbright@gmail.com.

Review of this policy

We keep this policy under regular review.  It was last updated May 2019.